Hales Tails

About Us

Passionate pet lovers, dedicated to the very best care for your animals

Home About
Hales Tails Team

Our Story

We are a friendly, flexible, family run pet care service. Hales Tails was started by Darren and Nikki Hales who between them have over 35 years' experience owning and caring for pets including Dogs, Cats, Mice, Hamsters, Fish, a Degu and a Bearded Dragon.

We understand the commitment and responsibility that comes with owning and caring for our much-loved pets. Hales Tails treats your pets as we would treat our own because we love and enjoy being around animals and giving them the best possible care.

Based in Bexleyheath, Kent, we serve local pet owners with a truly personalised service. We get to know every pet and their unique personality, so that each animal feels comfortable, safe and happy in our care.

Fully Insured
DBS Checked
Certified Professionals
Pet First Aid Trained

Our Values

What drives everything we do

Love & Care

Every animal in our care is treated with genuine love and affection, just as we treat our own pets.

Safety First

The safety and wellbeing of every pet is our absolute top priority, every single visit and walk.

Reliability

You can count on us to be there when we say we will. We never let our clients or their pets down.

Communication

We send regular photos and updates so you always know how your pet is doing throughout the day.

Meet the Team

The people behind Hales Tails

Darren Hales

Darren Hales

Co-Founder & Lead Walker

With over 20 years of experience caring for animals, Darren brings boundless energy and expertise to every walk and daycare session. His calm, confident manner puts dogs instantly at ease.

Nikki Hales

Nikki Hales

Co-Founder & Pet Care Specialist

Nikki's passion for animals shines through everything she does. With 15 years of professional pet care experience and a First Aid qualification, she ensures every pet receives outstanding care.

Why Choose Us?

Reasons our clients love Hales Tails

Home-from-Home Environment

Dogs in our daycare are cared for in a proper home setting — not kennels. This means less stress and more happiness for your pet.

Regular Photo & Video Updates

We share photos and videos throughout the day so you can see exactly how your pet is getting on — giving you complete peace of mind.

Fully DBS Checked & Insured

All our team members are DBS checked and we carry full pet care liability insurance, so you can trust us completely with your precious pets.

5-Star Rated Service

We are proud to maintain a 5-star rating from our wonderful clients, who trust us time and again with their beloved animals.

Flexible & Personalised

No two pets or owners are the same. We tailor our services to meet each pet's individual needs, routines and temperament.

Local Knowledge

We know the best parks, trails and green spaces throughout Bexleyheath and Kent, so your dog always gets a varied and enjoyable walk.

Ready to Get Started?

Get in touch today to arrange a free introductory meeting for you and your pet. We'd love to show you what we're all about!