We are a friendly, flexible, family run pet care service. Hales Tails was started by Darren and Nikki Hales who between them have over 35 years' experience owning and caring for pets including Dogs, Cats, Mice, Hamsters, Fish, a Degu and a Bearded Dragon.
We understand the commitment and responsibility that comes with owning and caring for our much-loved pets. Hales Tails treats your pets as we would treat our own because we love and enjoy being around animals and giving them the best possible care.
Based in Bexleyheath, Kent, we serve local pet owners with a truly personalised service. We get to know every pet and their unique personality, so that each animal feels comfortable, safe and happy in our care.
What drives everything we do
Every animal in our care is treated with genuine love and affection, just as we treat our own pets.
The safety and wellbeing of every pet is our absolute top priority, every single visit and walk.
You can count on us to be there when we say we will. We never let our clients or their pets down.
We send regular photos and updates so you always know how your pet is doing throughout the day.
The people behind Hales Tails
Co-Founder & Lead Walker
With over 20 years of experience caring for animals, Darren brings boundless energy and expertise to every walk and daycare session. His calm, confident manner puts dogs instantly at ease.
Co-Founder & Pet Care Specialist
Nikki's passion for animals shines through everything she does. With 15 years of professional pet care experience and a First Aid qualification, she ensures every pet receives outstanding care.
Reasons our clients love Hales Tails
Dogs in our daycare are cared for in a proper home setting — not kennels. This means less stress and more happiness for your pet.
We share photos and videos throughout the day so you can see exactly how your pet is getting on — giving you complete peace of mind.
All our team members are DBS checked and we carry full pet care liability insurance, so you can trust us completely with your precious pets.
We are proud to maintain a 5-star rating from our wonderful clients, who trust us time and again with their beloved animals.
No two pets or owners are the same. We tailor our services to meet each pet's individual needs, routines and temperament.
We know the best parks, trails and green spaces throughout Bexleyheath and Kent, so your dog always gets a varied and enjoyable walk.
Get in touch today to arrange a free introductory meeting for you and your pet. We'd love to show you what we're all about!